Thank you for visiting and shopping at BestLife4Pets. Below are the terms and conditions that constitute our Shipping Policy.
All orders are processed within 1–2 business days (Monday to Friday). Orders are not processed or shipped on weekends or holidays.
During periods of high order volume, shipments may be delayed. If there is a significant delay in shipment of your order, we will contact you via email or phone.
⚠️ Important Notice: Our fulfillment centers move fast. We are only able to edit or cancel orders within 1 hour of being placed, during business hours (Monday to Friday, 9:00 AM – 5:00 PM ET), and only if the order has not already been processed.
Shipping charges are calculated and displayed at checkout.
We offer FREE Standard Shipping on orders over $49 (U.S. only).
| Shipping Option | Estimated Delivery Time | Rates |
|---|---|---|
| Standard Shipping | 5–9 Business Days + 1–2 Business Days Processing | $6.95 |
| Priority Shipping | 3–5 Business Days + 1 Business Day Processing | $9.95 |
| Expedited 2-Day Shipping | 2 Business Days + 1 Business Day Processing | $24.95 |
** Delivery times are estimates only and may be affected by carrier delays. All orders are processed within 1–2 business days (Monday to Friday). Orders are not processed or shipped on weekends or holidays.
We ship to U.S. Territories and APO/FPO/DPO addresses.
Once your order ships, you'll receive a Shipment Confirmation email with tracking information. Tracking will become active within 24 hours.
BestLife4Pets is not liable for any products damaged or lost during shipping. If your order arrives damaged, please contact the shipping carrier to file a claim. Save all packaging and product to support your claim.
We ship worldwide! Customers in Canada, the UK, Australia, and New Zealand can place orders directly through our website. For all other countries, please contact us for a shipping estimate before ordering.
| Country | Estimated Delivery Time* | Shipping Cost |
|---|---|---|
| Canada | 3–5 business days + 1 day processing | $20.49 CAD |
| UK | 14 business days + 1 day processing | $17 USD |
| Australia & New Zealand | 10 business days + 1 day processing | $17 USD |
| Other International Destinations | Varies by country – please contact us for an estimate | Varies by country |
*Shipping rates may be higher, and delays may occur during the holiday season.
Before completing your purchase, double-check that your shipping address is fully completed and correct — both in your order and in any payment or shopping app you are using (e.g., Shop, Apple Pay, PayPal).
We want to ensure your pet gets the help they need — please help us by ensuring the delivery information is accurate.
International orders may be subject to duties, taxes, and customs fees. These charges are not included in your order total and are the responsibility of the customer.
BestLife4Pets is not responsible for any customs delays or charges. If a product is seized, returned, or destroyed by customs, we cannot offer refunds or replacements.
We proudly offer a 60-day satisfaction guarantee.
Shipping charges are non-refundable.
For details, refer to our Return & Refund Policy.
If you have questions about shipping, please:
We’re always here to help you and your pet!
